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Store Policy

Customer Care

At Curious Boy Books, we value your satisfaction and aim to provide a seamless and enjoyable experience. Below is our customer care policy regarding book purchases:

  1. Order Processing and Shipping

    • Orders are processed and shipped within 5-7 business days after receiving payment and confirmed shipping information.

    • Shipping notifications with tracking details will be emailed once your order has been dispatched.

  2. Damaged or Defective Books

    • If your book arrives damaged or defective, please contact us within 14 days of receiving your order. We will happily provide a replacement or issue a full refund upon return of the damaged item. Please include a photo of the damage in your initial email to assist us in resolving the issue promptly.

  3. Returns and Refunds

    • We accept returns for a full refund within 30 days of purchase, provided the book is in its original condition.

    • Shipping costs for returns are the responsibility of the customer unless the book is defective or damaged upon arrival.

    • Refunds will be processed within 5-7 business days after the returned item is received and inspected.

  4. Exchanges

    • If you wish to exchange your book for another title or format, please contact us within 14 days of receiving your order. The book must be returned in its original condition, and any price differences or shipping costs will be the customer’s responsibility.

  5. Lost or Delayed Orders

    • If your order has not arrived within the expected delivery time, please contact us. We will work with you to locate your package or, if necessary, send a replacement.

  6. Contacting Customer Support

    • For any questions, concerns, or issues with your order, please reach out to our customer service team at: lcutler@curiousboybooks.com. We are committed to providing prompt and helpful support and will respond within 24-48 hours.

We appreciate your business and are committed to ensuring a positive experience with your book purchase. Thank you for supporting Curious Boy Books!

Privacy & Safety

At Curious Boy Books, we are committed to protecting your privacy and ensuring a secure experience. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect
We collect personal details like name, email, shipping address, and payment information when you make a purchase or sign up for updates. We also gather usage data from our website to improve your experience.

2. How We Use Your Information
We use your information to process orders, provide customer support, and send updates if you’ve opted in. Your data helps us enhance our services and communications.

3. Protecting Your Information
We safeguard your information through encryption, secure payment gateways, and restricted access to sensitive data.

4. Sharing of Information
Your data is never sold or rented. We may share it with trusted service providers for tasks like shipping and payment processing. We may also disclose it if required by law.

5. Your Rights
You can request to access, update, or delete your information at any time. You can also unsubscribe from marketing emails.

6. Cookies
We use cookies to improve our website experience. You can manage cookie preferences in your browser settings.

7. Contact Us
For any privacy concerns, please reach out to us at:
Email: lcutler@curiousboybooks.com

Wholesale Inquiries

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Thank you for your interest in carrying our books at your store or organization! We welcome wholesale inquiries and offer competitive discounts for bulk purchases.

How to Apply
Please send an email to: lcutler@curiousboybooks.com, with the following details:

Your name and business name
Contact information
Number of books you'd like to order
Shipping address
Any special requirements or questions
Wholesale Terms
Minimum order quantities apply for wholesale pricing.
Discounts are available based on order size.
Payment is required before shipping.
Shipping costs vary based on location and order size.
We look forward to partnering with you to share The Ant and The Curious Little Boy with more readers!

Payment Methods

Credit / Debit Cards
PAYPAL

Offline Payments

Payment Methods
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